DateLatest News
27th Dec, 2016
02:12 PM
Contact via MS Support Ticket
As we have published our support email and we started getting huge volume of support request.
It is expected to reach only for emergency issue.
So we discontinue responding each and every emails sent to [email protected]
So if you have any problem/issue please contact via MS support ticket from MS site.
Your ticket will be replied within 24-48 hours, in our earliest possible time.
Thank you for your co-operation and sorry for inconvenience caused.
19th Dec, 2016
01:44 AM
Low daily profit %
As we all are seeing the lower daily profit since last two weeks.
We like to update the situation to our members.
We have lower profits this days it is due to, we do not like to take high risk in the year end time and market is very volatile right now.
We are trading in fair market with calculated risks to generate profit with low risk.
Hopping the profit will grow after new year.
We are also giving priority to Cryptocoins is the next reason of lowering the profit.
15th Dec, 2016
10:02 AM
Time to Time Payment Method Disabled
We have implemented auto disable of payment method if in last 1 hour more than 10 withdraw went to pending.
It helps to reduce pending withdraw which needs extensive checkup in our Payment Method account to check by finance department.
So to avoid such hassle, it is into action to stop it.
9th Dec, 2016
06:54 AM
SolidTrust Pay withdrawal INSTANT
IT department were able to set up INSTANT withdrawal for SolidTrust Pay.
No more manual withdrawal to SolidTrust Pay.
It still has the same withdrawal limit, and it is processed instant.
Sorry for inconvenience caused.

We suggest members with more funds to try using alternative method for deposit and or withdrawal.
8th Dec, 2016
01:00 AM
STP withdraw soon be instant
STP manual withdraw process is going well.
Now we are working on INSTANT withdraw for STP.
Expected is within any time in next 7 days.
Sorry for inconvenience.

For bigger amount and more withdraw limits you can transfer funds to Neteller and Payeer, Based on availability with our exchanger.
7th Dec, 2016
11:57 PM
STP withdraw limits
STP withdraw limits will be increased in couple of week.
STP withdraw limits are not set by STP, it is MS who set it and done due to lacking of STP funds with us and Exchangers too.
This is the reason we bring option to exchange funds with Neteller and Payeer.

Except USA member they can either use Payeer, Neteller.
We can arrange BTC-e USD for USA members.

If you are a USA member and struggling with STP funds write a email to: [email protected] with your member id and your problem.

We are working hard to solve all your problems before Christmas.
Sorry for inconvenience caused.
7th Dec, 2016
01:02 AM
BTC-e USD users - Security updates
Please update your BTC-e username in your MS wallet.
www.merchantshares.com/member/wallet
It must be a username, not the email used to login in BTC-e site.

You can find your username of BTC-e site in:
www.btc-e.com/profile

Why this is necessary ?
BTC-e USD codes can be used by anyone if they got it, So we implemented security to bind the BTC-e USD codes to your BTC-e site username, so that only you can use that code to redeem in your account.
It improved security on code theft and reduce your risks to get it exposed.
6th Dec, 2016
08:31 AM
STP manual withdraw processed 2016-12-5
STP manual withdraw are active.
Those who have requested STP withdraw in 5th December are all processed.
All members who have requested to manual withdraw are completed.
Please share this to your referrals and sponsors.
Yesterday's request will be processed today.
It will be processed within next 24 hours of the requested time.
5th Dec, 2016
01:12 PM
Server under attacks
We got huge DDoS attacks to our servers.
As a result the site was not working perfectly on login and other operations.
If our system detects suspicious login attempt it will block your IP for couple of hours.
Sorry for inconvenience caused.

Analysis on attacks:
Attacker is trying to attempt login to MS system using set of login details obtained from some where else, so WE STRONGLY SUGGEST YOU NOT TO USE SAME PASSWORD IN MULTIPLE SITE.

Strong Advice:
Change your password to MS account if it is same as in any other site.
Use Email PIN or 2FA PIN authentication in MS account for better security.

Progress:
We have reset the passwords of suspected accounts those were login by attacker, those members who are not able to login can reset their password using forget password link and use new password to login into MS account.

WE COMPLETELY DID WHAT WE CAN TO SECURE MEMBER ACCOUNTS AND FUNDS.
Members are strongly suggested to secure their Email accounts individually.
(Use 2FA where ever possible for utmost security)
4th Dec, 2016
03:09 AM
STP manual withdraw active
STP manual withdraw now accepts withdraw requests.
Its limits are one withdraw per 24 hours.
All STP withdraw are process after 24 hours (24 hours time is taken to review it)
Start withdrawing from STP or exchange STP funds to Neteller and withdraw it instantly.
3/20
NetellerOKPAYPayeerPaytooPerfect MoneySolidTrust PayBTCe